We are working with a London based Residential Development business who are seeking an experienced Assistant QA Manager / Fieldview Administration Coordinator to oversee sites across South London.
Key Responsibilities
Fieldview Administration
* Administer the Fieldview platform, including user setup, permissions, project structures, and user access controls.
* Configure and maintain forms, dashboards, standard processes and reports in line with company requirements.
* Manage project setup and administration from mobilisation through to close-out.
* Ensure consistent setup across all projects.
* Maintain and update user guides and process documentation.
* Monitor timeliness of inspections, QA reports and defects close out.
* Drawing Management and Calibration
* Carry out accurate drawing calibration to ensure correct location tagging of inspections, defects, and observations in line with company procedures.
* Update drawing revisions and superseded drawings as required.
* Troubleshoot drawing and calibration issues reported by site teams.
Process and Workflow Support
* Support and maintain Fieldview processes for QA inspections, ITPs, snagging, and handover documentation.
* Ensure workflows are aligned with internal construction and quality procedures.
Site Support and Training
* Act as the main point of contact for site teams regarding Fieldview usage, queries and issues.
* Provide hands-on support to site-based users as required.
* Provide day-to-day system support, troubleshooting, and resolution of user queries.
* Support site mobilisations and project close-out activities within Fieldview.
* Deliver user training, inductions, and refresher sessions, with a focus on correct use of forms, tasks and processes.
* Help promote consistent use of Fieldview to drive adoption and data quality across the business
Data Quality, Reporting, and Compliance
Produce standard and ad-hoc reports to support construction and quality teams.
* Support internal and external audits by ensuring accurate, auditable digital records are maintained.
Continuous Improvement and System Development
* Work with construction and quality teams to identify opportunities to improve Fieldview usage and efficiency.
* Liaise with the Fieldview support team and software provider on system issues, updates, and enhancements.
Key Skills and Experience
* Proven experience administering Fieldview.
* Strong working knowledge of Fieldview processes, inspections, defects, and workflows.
* Demonstrable experience in drawing calibration.
* Strong IT skills with the ability to support mobile and site-based users.
* Excellent attention to detail and organisational skills.
Desirable
* Experience working for a housing developer or residential main contractor.
* Knowledge of QA, ITPs, and snagging, processes.
* Good understanding of residential construction processes and site operations.
* Experience producing management reports and supporting audits.
Personal Attributes
* Methodical, structured, and process-driven.
* Confident communicator, able to engage effectively with site-based teams.
* Proactive, supportive, and solutions-focused.
* Comfortable working in a fast-paced, multi-site construction environment.
Qualifications
* Fieldview super user training/certification.