Chick-fil-A is coming to Kingston, bringing one of the most recognised hospitality brands from the United States to the local community. We are known for freshly prepared food, friendly service, and a culture that puts people first.
We are passionate about creating meaningful career opportunities in hospitality. Whether you are looking for your first role, a part time position, or a long term career, we offer a supportive environment where Team Members can grow, develop leadership skills, and be part of a founding team from the ground up.
Community matters to us. We are building a restaurant that is rooted in the area it serves, where Team Members feel proud of the impact they have locally and where Guests experience genuine care every time they visit. Our focus on people, excellence, and care guides how we show up for our Guests, our neighbours, and each other every day.
Front of House Team Member
Pay: £12.71 per hour plus benefits (may differ for under 21s)
Location: Kingston upon Thames
Contract: Full Time, Part Time
Start date: Late February
About the role
Imagine a job where you can build your future, make someone’s day, and have fun doing it. That is what it means to be a Chick-fil-A Team Member. You will work closely with an independent Owner/Operator, gain real world skills you will use for life, and be responsible for helping deliver the warm, signature service that makes Chick-fil-A remarkable. This is not just a job; it is an opportunity to make a difference in your community.
You must be available to work weekdays and Saturdays, across mornings, afternoons, and evenings.
Why join us
* Be part of the opening team for the first Chick-fil-A restaurant in Kingston
* Join a founding team with strong growth and development potential, with paid training from day one
* Work directly with the Owner/Operator and leadership team
* Flexible scheduling, with both Full Time and Part Time roles available
* Closed on Sundays
* Competitive package, including free lunch when on shift
Responsibilities include
* Create unforgettable Guest moments and experiences
* Deliver fast, friendly, and accurate service to Guests
* Serve Guests efficiently at the till using point of sale systems
* Communicate clearly and courteously with Guests, Team Members, and third parties
* Maintain a clean, safe, and welcoming front of house environment
* Maintain, hand over, and close down a clean and safe workstation
* Champion high standards of hygiene, health, and safety
* Support opening and closing of the restaurant in line with company procedures
* Collaborate with colleagues and the Owner/Operator during launch and beyond
* Adhere to all training standards and operational procedures
* Demonstrate reliability, punctuality, and consistency on every shift
* Perform additional duties as required to support business needs
About you
* Experience in fast food, restaurant, or hospitality is a plus, but not essential
* Comfortable interacting with Guests in a busy environment
* Calm under pressure and able to work at pace
* Flexible, proactive, and willing to support the wider team
* Ready to contribute to a positive and welcoming team culture