Ambulance Care Assistant
Contract type: Fixed Term Contract Until March 2026
Hours: 18 hours per week covering 2 shifts a week over Mon- Fri-10am- 8pm on a rota basis
60 per hour)
Driving: Full UK Driving Licence required, to drive a manual gearbox British Red Cross vehicle. Experience is desirable, however, full training can be given.
We have an exciting opportunity, for enthusiastic, and caring individuals to join our team to support our Patient Transport and Clinical Service team on a permanent basis.
A day in the life of an Ambulance Care Assistant
You will work as part of a team responsible for providing patient transport in a safe, comfortable, and sympathetic manner, observing road and driving conditions at all times. The role involves driving and assisting as part of a crew, patients with different requirements based on their mobility classification.
Your days will be spent speaking to and supporting patients and medical staff so the hospital can run smoothly, freeing up clinical time to provide support.
Be based in A & E, picking up referrals from other departments.
Your previous customer service experience, as well as understanding and awareness of the differing physical needs of our service users and a genuine interest in their well-being; will help people in your local community.
Our services in Wales are monitored by the Welsh Ambulance Service Trust and we apply the same standards to our service delivery across the whole of the UK. Our fleet and equipment are comparable with those deployed by NHS services.
We're a close-knit team united by one goal - to make every moment matter to our services users when they need us most.
The role of Ambulance Care Assistant might be for you if you have:
A full driving licence which allows you to operate a manual transmission vehicle (please note that, due to vehicle insurance policy requirements, applicants must have held their licence for a minimum of two full years).
Covering shifts, Monday to Friday 10am to 8pm.
Mandatory training will take place from 11th August to 15th August 2025 for a week at the Cardiff Office. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Lease a bicycle through the scheme.
Season ticket loan: We are proud to participate in the disability confident scheme for roles based in the UK. At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together we are the world's emergency responders