We're looking for a proactive, organised, and people-focused Business Support Officer to join a growing team within the property management sector. This is a varied and hands-on role where no two days are the same.
You'll play a key role in supporting the letting teams with administrative tasks, compliance checks, liaising with stakeholder. If you enjoy problem-solving, working independently, and building positive relationships, this could be the perfect opportunity for you.
Benefits Package
* Fuel allowance
* Career progression opportunities
* Free onsite parking
* Company events
* Full training provided
Key Responsibilities
* Support the lettings team with ad hoc property management tasks
* Support with rent arrears and debt collection, liaising with tenants to resolve outstanding balances.
* Maintain accurate records and documents on a CRM system
* Liaise with tenants when notice is given and manage the full notice period process.
* Conduct regular tenancy checks across the property portfolio.
* Support with property inspections and prepare clear, detailed reports.
* Communicate findings with property owners, tenants, and relevant parties.
* Identify and report necessary repairs or maintenance issues.
* Support with social media
The ideal candidate will have:
* Full UK driving licence and access to a vehicle (fuel allowance provided).
* Proficient in Microsoft Office, particularly Excel.
* Strong IT literacy and ability to maintain accurate records.
* Experience in chasing payments is highly desirable
* Excellent attention to detail and problem-solving abilities.
* Outstanding face-to-face customer service skills.
* Confident, friendly, and approachable personality.