Quality Assurance Supervisor
Location: Rogerstone, Newport - Onsite
Working Hours: Thursday-Sunday 09:00 - 17:00 with some flexibility required
About Us
Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. This is an exciting opportunity for an individual that's eager to launch their planning / scheduling career. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.
About the Role:
We are looking for a proactive and hands-on QA Supervisor to join our team in a fast-paced food manufacturing environment. You'll be actively involved on the factory floor - challenging behaviours, driving improvements, investigating incidents and non-conformances, and making key decisions on product holds and risk assessments.
Key Responsibilities:
Champion food safety, compliance, and product integrity.
Conduct factory walks, drive improvement, and challenge practices.
Lead incident investigations and manage non-conformances.
Manage the process of holding/releasing/rejecting products based on risk assessments.
Support and lead in customer complaints and micro investigations.
Oversee the internal foreign body management system.
Support site audits and continuous improvement initiatives.
Essential Experience & Knowledge:
Experience in fast-paced food manufacturing, ideally with high-risk products but this is not essential.
Previous technical/QA roles such as QA Manager, QA Supervisor, Senior QA Technician, or Senior Technologist.
Proven ability to supervise, influence, and engage factory floor teams.
Desired Qualifications & Experience:
Food Safety Level 3 and HACCP Level 3.
Internal auditing experience.
Familiarity with BRC requirements, and ready meal manufacturing is advantageous but not essential.
Benefits
33 days annual leave (including bank holidays)
Company pension scheme with Legal & General or NEST pension
Death in service benefit, optional - linked to membership of L&G pension
Company sick pay - after qualifying period
Free onsite parking
Exclusive 2 Sisters employee discount platform available via an app offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
Employee assistance programme.
Wisdom wellbeing app
Grocery Aid - employees access to counselling
Why Join Us?
As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.
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