Utopia are looking for a friendly, enthusiastic and organised part time receptionist to join our well established and multi-award winning team on a part time basis. Our Abingdon location has recently moved into a brand NEW salon in the town centre
Utopia offers a wide range of beauty services including hair removal, massage therapy, advanced skin treatments, blemish removal, piercing, body contouring, nail treatments and lash & brow treatments. We have a small retail space selling high-end beauty products and are proud of our 5* reputation.
A strong interest in the beauty/spa/hair industry is paramount, and experience in the industry would be ideal. Candidates must also be willing to learn about the products and treatments on offer, with the possibility of training provided.
The position involves the use of a comprehensive computerised booking system, so strong IT skills will be required. Candidates must also have good communication skills and be confident face-to-face and on the phone.
The position's duties involve -
* Taking and dealing with client bookings in a professional and swift manner
* Organising bookings for two salon sites
* Processing arrivals and departures
* Processing patch test and patch test history
* Answering telephone and email enquiries promptly and professionally
* Meeting and greeting clients and customers
* Checking and updating client medical history in a sympathetic manner
* Dealing with in-salon and online sales and taking accurate payments
* General administrative duties
* Ensuring the front of house and retail area is maintained to a clean and safe standard
Benefits include:
* A period of paid rest time between Christmas and New Year
* Products at cost price + VAT
* Discounted treatments in line with our company staff policy
* Holidays on a pro-rata basis, equating to 17 days
* An hour lunch break, unpaid (Thursday and Friday)
Candidates must be well presented at all times, with an excellent telephone manner and strong communication skills. Must be able to work well in a team and work to their own initiative. Evenings are essential, with the hours consisting of:
* Wednesdays 2pm - 7pm
* Thursdays 9am - 7pm
* Fridays 9am - 6pm
Requirements:
* Excellent communication skills
* Excellent IT skills
* Excellent organisational skills
* Previous customer facing role or reception experience (preferred)
* High standard of personal appearance
* Previous experience in the beauty/spa/hair industry would be advantageous
There will be opportunities to add extra hours to cover annual leave. Full reception training will be given. We are looking for someone to start as soon as possible for a permanent role. Temporary roles will not be considered at this stage.
Please submit your CV and covering letter for consideration.
Job Types: Part-time, Permanent
Pay: Up to £12.21 per hour
Expected hours: 22 per week
Benefits:
* Additional leave
* Employee discount
* Store discount
Experience:
* Administrative: 1 year (preferred)
Work Location: In person