Recruitment Expert | Technology & Digital | Scotland Recruitment
Our client is seeking a proactive and detail-oriented Junior Technical Coordinator to support ticketing operations for large scale, world-class experiences. You’ll play a key role in ensuring seamless ticketing processes, from planning and system improvements to on‑site delivery and stakeholder training.
Key Responsibilities
* Contribute to the planning, development, and delivery of ticketing projects.
* Coordinate with internal teams and third‑party providers to deliver new ticketing features and platforms.
* Organise and deliver training programmes and online tutorials for ticketing portals.
* Assist the Ticketing Manager with product set‑up, testing, and website user journey flows.
* Act as a key contact for Hospitality and Customer Services teams, providing guidance and escalation support.
* Lead reviews and enhancements of ticketing systems and processes, identifying opportunities for improvement.
* Maintain and improve documentation for internal stakeholders.
About You
* Experience working with systems, preferably ticketing or event systems.
* Knowledge of digital ticketing technologies. (Familiarity with Secutix or TixNGo are favoured)
* Proven ability to collaborate with internal and external stakeholders to deliver large‑scale projects and system enhancements on time.
* Strong attention to detail, with a focus on data accuracy and customer experience.
* Excellent interpersonal and communication skills with the ability to build effective relationships across teams.
This is an exciting opportunity to be at the heart of world‑renowned sporting events, working with a dynamic team to deliver outstanding experiences for spectators and stakeholders. Please get in touch to discuss or email your CV to Katie@evolve-it.com.
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
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