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Employer: Mars
Location: Slough, Berkshire, United Kingdom
Salary: Competitive
Closing date: 27 May 2025
Job Description:
The BDS Product Senior Analyst will provide services to guarantee excellent support for the recently implemented SAP Central Finance and PaPM applications, focusing on customer satisfaction and delivering business value. Responsibilities include acting as the lead and escalation point for these applications in the Europe region, maintaining strong stakeholder relationships, managing IT services, delivering continuous improvements and projects, and vendor management. This role is part of the Business Delivery Services team based in the UK.
What are we looking for?
* 5+ years of experience in SAP Finance and/or Central Finance
* Effective English communication skills, including written, verbal, and presentation skills
* Ability to collaborate with global teams
* Flexibility to adapt to changing priorities and ambiguity
* Experience working with stakeholders at various levels
* Vendor and resource management skills
* Strong time management, multi-tasking, and prioritization skills
* Familiarity with DevOps and ITIL practices
What would be your key responsibilities?
* Manage business demands, including projects, incidents, and requests
* Handle escalations from the business
* Contribute to transformational programs from design to go-live, including service introduction roles
* Manage third-party vendors, ensuring operational excellence and high-quality services, including operations and development
* Collaborate with the business for proper prioritization
* Identify automation opportunities in business and internal processes
* Propose and develop improvements for Central Finance and PaPM applications as part of Problem Management
* Ensure third-party adherence to IT service management best practices
* Assist with change management activities, including releases and production slots
* Perform functional quality assurance and approvals for applications when required
* Collaborate with team members and act as backup when needed to ensure global coverage
* Work with the team to improve associate experience and work-life balance
What can you expect from Mars?
* Work with over 130,000 diverse and talented associates guided by the Five Principles
* Join a purpose-driven company committed to building a better tomorrow
* Access to top-tier learning and development, including Mars University
* Competitive salary and benefits, including a company bonus
Mars is an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Assistance or accommodations are available upon request for applicants with disabilities.
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