At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
As the Internal Communications Lead, you will play a pivotal role in enhancing the employee experience. Your mission will be to boost morale and wellbeing, foster professional growth opportunities, and celebrate the diverse success stories within our ecosystem. Strategically collaborate with the Group PR Strategic Communications Team and Senior Leadership across various departments to develop, plan, and implement a comprehensive and shared communications plan.
Report directly to the Head of Learning & Development, bringing your experience and proactive approach to defining and executing our internal communication strategy. This includes promoting success stories, and spearheading initiatives in employee engagement and wellbeing, such as the Frasers FIT program focusing on financial, physical, and mental health.
Take charge of the planning and execution of the Group’s Internal Community Communications strategy, ensuring consistent and impactful messaging across all branches of Frasers.
Partner with Senior Leaders to craft internal messages supporting business transitions or engagement activities, including narratives about people, projects, or partnerships.
Build and maintain robust relationships with senior stakeholders, serving as a trusted advisor and representing the Learning & Communications team.
Embrace and promote Frasers Group Vision and Values, fostering a workplace culture that encourages ownership, limitless thinking, and relevance.
Manage the Internal Communications calendar with foresight, aligning with PR and external communications to highlight key business announcements and events.
Provide insightful reporting, demonstrating a passion for data-driven impact and value.
A proven track record in shaping internal communications within a large, complex organisation, showcasing your ability to inspire and engage a diverse audience to meet strategic goals.
Exceptional copywriting and storytelling capabilities, with a keen eye for detail and mastery of the English language.
Experienced in collaborating with senior leadership and HR/People teams on people-centric messaging.
Excellent interpersonal skills, with a talent for building relationships and working collaboratively.
A business-savvy individual who understands company brand guidelines and effective communication strategies.
This role is based Monday to Friday on-site in our Shirebrook Head Office.