The vacancy
Are you working in retail and ready for your next exciting challenge? Do you enjoy working as part of a supportive team, solving problems, and making a real impact in your community? If so, we’d love to hear from you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
As part of our growth, we’re excited to be opening our first Rainbows’ Furniture, Fashion and Donation Store in Shepshed! This store will be a larger store than our existing boutiques and We’re now looking for two passionate and proactive Assistant Store Managers to support the Store Manager and Deputy Store Manager in leading this exciting new venture.
Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN
Hours & Salaries:
1. Role 1: 22.5 hours, working 3 out of 7 days on a rota basis - £14,286 per annum
2. Role 2: 15 hours, working 2 out of 7 days on a rota basis - £9,524 per annum
About the role
In this role, you’ll support the Store Manager and Deputy Store Manager in the day-to-day running of the store, stepping up to lead when needed. You'll help deliver excellent customer service, maintain an attractive store layout, and ensure the shop presents a professional and welcoming face of Rainbows Children’s Hospice on the high street.
Some of the key responsibilities include (but not limited to):
3. Support store management in meeting income and profit targets
4. Assist with promotions and seasonal campaigns
5. Help maintain a steady flow of saleable stock and encourage public donations
6. Promote Gift Aid in line with targets and guidelines
7. Monitor stock turnover and support regional sourcing of furniture
8. Contribute to the efficiency of van collections and deliveries
9. Further responsibilities can be found by downloading the Job Description.
Essential Requirements
10. Experience in a retail management environment
11. Excellent customer service skills with the ability to implement agreed standards of service in the store
12. Ability to manage a diverse team with varying skill sets
13. Confidence in working towards financial targets and managing budgets
Desirable Requirements
14. Experience of working with and supporting volunteers
15. Further requirements can be found by downloading the Person Specification.
Our Benefits include:
16. Eligibility to join blue light card discount scheme and Company Shop.
17. Healthcare Cashback plan.
18. Life Assurance.
19. 27 days holiday
20. Plus bank holiday allowance but expectation to work bank holidays in this role.
21. Contributory pension scheme or Salary Sacrifice Pension Scheme
22. Free access to an employee assistance programme
23. Wellbeing support and access to Mental Health First Aiders
24. Unofficial benefits: Fun events, All staff away days, Guest visitors
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Equality, diversity & inclusion
Rainbows Hospice for Children and Young People is committed to improving the quality of its services to all people, irrespective of race/ethnicity, disability, gender, religion or belief, age, or sexual orientation. Our objective is to deliver high quality services that are accessible, responsive, and appropriate to meet the diverse needs of different groups and individuals. As such, we will continue to take action to ensure that staff and volunteers employed by Rainbows Hospice are culturally aware and treat every person with dignity, respect, and fairness, in a way that is sensitively responsive to differences and similarities. Unlawful discrimination and other forms of exclusion have no place within Rainbows Hospice.
About us
Rainbows cares for hundreds of families every year who have a baby, child or young person with a serious or terminal illness that means that their lives will be shorter than most.
We’ve been providing the highest level of professional holistic care and emotional support to babies, children, young people and their families since 1994. Our incredible team help to relieve symptoms, improve quality of life, and support their families to make the most of every precious moment, during life, through bereavement and beyond.
Our aim is to support every one of the thousands of babies, children and young people in the East Midlands, with a terminal or serious illness. To do this we’ve made it easier to access our services – wherever families are in our region. So, as well as providing end-of-life, short break care and bereavement support at our hospice, we also offer care and support at the point of need. Whether at our Lark Rise hospice, in the community, in hospital, or at home.
Simply put, we’re here to brighten short lives, and support families, wherever they are.
When you join Team Rainbows, not only will you receive a host of benefits including free parking, health cash plan and subsidised meals - but you’ll be making a real difference to the lives of families across the East Midlands who are going through the toughest of times.
Although there can be some sad times, Rainbows is a fun, dynamic and caring place to work. Whether you’re based at the Hospice, home or out in the community, you’ll join a team with a can-do attitude, ready to make a positive impact on the world of hospice care.
Our Vision
To become a household name across the East Midlands for the outstanding care we provide, wherever it’s needed.
Our Mission
Whether in our hospice, in hospital, or at home, we deliver unrivalled care to seriously and terminally ill babies, children, young people and their families. Our purpose is to make every moment of their short lives the best it can be.
Our vision is to create the “Rainbows Experience” wherever you are. Our mission is that across the East Midlands we will:
25. Transform care for those babies, children and young people who have a life-limiting or life-threatening condition
26. Relieve the pain and symptoms associated with life-limiting or life-threatening conditions
27. Support every baby, child and young person to achieve their full potential
28. Create memories for families to treasure
29. Provide comfort and compassion at the time of and following the death of a baby, child or young person
Across the East Midlands we will:
30. transform care for those children and young people who have a life-limiting or life-threatening condition
31. relieve the pain and symptoms associated with life-limiting or life-threatening conditions
32. support every child and young person to achieve their full potential
33. create memories for families to treasure
34. provide comfort and compassion at the time of and following the death of a child or young person
Our values
Because WE CARE, we are:
Benefits
Health cash plan/EAP
Free on-site parking
Life
assurance
Subsidised
meals
Gallery
Documents