Social network you want to login/join with:
Do you pride yourself on providing outstanding guest service?
Are you a people orientated individual?
The important stuff:
* Free health club membership (T&Cs apply)
* Discounts across The QHotels Collection
* Family & Friends discounts in hotels across The QHotels Collection
* Support with training & professional qualifications, including course fees!
* Various learning & development opportunities
* Access to an Employee Assistance Program – Hospitality Action
* Refer a friend scheme
* FREE parking
* And much more!
What will I do?
Reception is the first impression of the hotel a guest will experience, so it is crucial that you and your team provide an outstanding level of service. You’ll be responsible for the guest’s stay, reviewing room allocation, advising on rates, packages, and promotions, handling guest issues and complaints, and maximizing revenue.
Is this the role for me?
* Previous experience within a front office, reception, or front of house position, or equivalent
* People management experience
* Quality & standards-driven
* Outstanding customer service skills
* Conflict resolution skills
Curious to find out more?
Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and close to the Cotswolds. Our hotel is a 4-star, 154-bedroom property with the Spires restaurant, bar & lounge area, offering afternoon tea, private dining, and meeting and event spaces. Leisure facilities include a gym, pool, sauna, tennis courts, and an Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.
We also proudly support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
#J-18808-Ljbffr