We are looking for a Food and Beverage Assistant to join our team at Keswick Reach Lodge Retreat in Cockermouth ,Cumbria. Hourly rate rate of £12.71.
This is a permanent position to work part time time hours. This will be 20 hours across 4 variable days which will include weekends and bank holidays.
Flexibility is essential to suit the needs of the business.
Company overview:
Darwin Escapes has 18 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!
About The Role
Key Responsibilities:
· Provide friendly, efficient and professional food and beverage service
· Prepare and serve food and drinks in line with company standards
· Maintain cleanliness and presentation of all service areas
· Set up and close down areas in line with standard operating procedures
· Operate tills and handle payments in accordance with procedures
· Ensure all stock is well maintained, rotated and replenished
· Support with bookings and guest enquiries where required
· Handle guest feedback or queries in a positive and professional manner
· Work as part of a team to ensure a smooth and enjoyable guest experience
What We’re Looking For:
· Previous experience in a similar role is desirable but not essential
· A positive, friendly and approachable attitude
· Strong communication and customer service skills
· Ability to work in a fast-paced environment
· A reliable and flexible approach to work
· A genuine passion for delivering a great guest experience
Why Join Darwin Escapes?
· Competitive salary
· Accommodation available for this role (subject to availability)
· Discounted staff breaks at our luxury resorts across the UK
· Free use of many resort facilities including gyms and swimming pools
· Food discounts across all resorts
· Discounts on spa treatments
· Employee Assistance Programme
· Access to the Darwin Academy training programme
· Cycle to Work scheme
· MediCash health plan
(Some benefits are subject to terms and conditions.)
Additional Information:
This is a fixed term role and will require flexibility to work evenings, weekends and bank holidays in line with business needs.
This role is based within a busy hospitality environment and will involve standing for extended periods. The role may also involve lifting or moving equipment and supplies where required.
Required Criteria
* Right to Live and work in the UK
* Excellent customer service and strong communication skills
Desired Criteria
* A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort
* Similar previous experience is preferred
Skills Needed
About The Company
A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.
Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.
Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.
Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.
Company Culture
At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.
Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.
We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.
Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.
Company Benefits
At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased, Discount on spa treatments or products, Free parking or Discounted parking, Employee Assistance Scheme, Progression opportunities, Bereavement leave
Salary
£12.71 per hour