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Client:
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
cc4a86fb8cb0
Job Views:
4
Posted:
02.05.2025
Expiry Date:
16.06.2025
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Job Description:
Your new company
The services of Hays have been retained by our client, a large Housing Association based in Belfast, to recruit an Assets Manager (Response Maintenance) on a permanent basis.
The client provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. They offer a range of services from sheltered housing for over 55s, general needs housing for families and individuals, to specialist care and support facilities for the elderly, people with dementia, learning disabilities, and other complex needs.
Your new role
You will manage performance and customer relations for the Association’s responsive maintenance service and assist the Director of Assets in delivering a strategic, high-quality asset management service to tenants.
You will lead and manage the Assets team to ensure service quality aligns with the Association’s policies and procedures.
You will help establish budgets, manage designated budgets, and forecast expenditures.
You will oversee the performance of suppliers, contractors, and other partners to meet regulatory targets, maintain quality, and ensure value for money.
A full job description is available upon request.
What you'll need to succeed
To qualify, you should have:
* A third-level qualification (HNC, HND, or Bachelor’s Degree) in a construction-related discipline.
* At least 3 years of relevant experience in reactive/response maintenance at a supervisory or management level, including 2 years in minor works, cost benchmarking, mobilization, and program management.
Relevant experience must include:
* Contract management in mechanical, electrical, and building fabric services.
* Performance monitoring in a client-facing role (SLA’s & KPI adherence).
* Responsibility for customer engagement and satisfaction.
* Constructing business cases, reports, and presentations.
* Supervising staff, delegating work, and problem resolution.
You should also be IT literate, with knowledge of Microsoft Office, databases, spreadsheets, and budgeting.
What you'll get in return
This role offers a key position within an established Belfast-based Housing Association.
You will have opportunities for learning and personal development, along with benefits such as on-the-job training, a contributory pension scheme, a health cash plan covering dental, optical, and medical costs (including dependents up to 18 years), free health checks, and a Cycle to Work scheme. Flexibility in working hours is also available in some areas.
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