Your role: As a Team Leader, you'll play a vital role in leading practice on shift. You will mentor and support new team members, oversee day‑to‑day operations, and act as the key point of contact for reporting to higher management. You'll conduct staff supervisions, provide progress updates, and raise any concerns related to team or young person dynamics, advising when management intervention may be needed. You will act as a Key Worker where necessary, taking primary responsibility for the care and development of a designated young person.
Responsibilities
* Leading the shift and ensuring high standards of care and conduct at all times.
* Supporting care planning, assessments, and contributing to care reviews.
* Organising and participating in educational, social, and recreational activities, including outings and holidays.
* Liaising with external professionals and agencies alongside senior management.
* Ensuring accurate and detailed record‑keeping, including delegating written tasks and signing them off as Team Leader.
* Promoting best practices in line with the home’s Statement of Purpose (SOP) and company policies.
* Championing Exceptional Care’s ambition to provide outstanding care and transformative support for children and young people.
* Championing our Company values: Professionalism, Respect, Integrity, Development, Equality.
Qualifications
* Level 3 or 4 in Children and Young People.
* Over two years of experience in a children's residential setting.
* NVQ Level 3 or 4 Children and Young Peoples Workforce or equivalent.
* Full UK Manual Driving Licence – preferred.
Location & Pay
Location: Southport | Pay: £14.50 hr + £60 sleep‑in | Shifts: 2 on / 4 off
Benefits
* Paid training & qualifications in line with policies.
* Career growth & ongoing support.
* Structured progression & development plans.
* Length of Service Holiday Scheme – Awarding 1 additional paid day per year up to 3 years.
* Long Service Award Voucher – £200 for 2 years, £400 for 5 years and £600 for 10 years.
* Outstanding service employee of the year award – £3 000 voucher‑based award.
* £100 Refer‑a‑Friend bonus.
* Gym membership & healthcare perks (Medicash).
* Employee Assistance Programme.
We’re a leading therapeutic children's care provider in the Northwest, looking for caring, resilient, and passionate individuals to support young people aged 8‑17. We’re dedicated to delivering consistent, compassionate care that helps young people feel safe, supported, and understood. Working with young people from complex backgrounds—including those with Emotional and Behavioural Difficulties (EBD), high‑risk challenging behaviour, and learning/behavioural challenges—you will deliver high‑quality, compassionate support that meets their unique needs.
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