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Senior client manager

Gloucester
Searchability NS&D
Client manager
Posted: 6 September
Offer description

National Security & Defence Consultant - South West

Senior Client Manager - National Security

Role: Senior Client Manager

Location: Gloucester and Cheltenham area

Clearance: Must hold enhanced DV / UKIC Clearance

Summary:

We are seeking a Senior Client Manager to join our clients National Security business unit, working closely with customers to deliver mission-critical solutions that protect the nation. This role offers the opportunity to shape innovative solutions across areas such as Cyber, AI/Data Science, Cloud, DevOps/SRE, and Platform Engineering. You will play a key role in building trusted client relationships, shaping opportunities, and influencing long-term growth in a high-impact environment.

Responsibilities:

* Establish, develop, and own client relationships within the National Security sector.
* Work with internal technical teams to shape solutions aligned to client needs and missions.
* Identify and develop new opportunities, translating customer problems into successful proposals.
* Lead and contribute to bid activity, ensuring high-quality responses to complex requirements.
* Maintain accurate forecasting and order intake responsibility for your customer area.
* Collaborate with specialist teams to ensure successful delivery of innovative solutions.

Required Experience:

* Proven experience in Client or Account Management within the National Security domain.
* Strong track record of developing and maintaining senior-level customer relationships.
* Knowledge of the public sector bidding and procurement environment.
* Excellent communication, problem-solving, and organisational skills.
* Must hold the highest level of UK security clearance (enhanced DV / UKIC).
* Flexible working hours (37.5-hour week) with options to structure your schedule.
* Hybrid working model – office and home-based flexibility.
* Professional development budget for training, certifications, and conferences.
* Regular team social events and a collaborative culture.
* Matched pension contributions and comprehensive private healthcare package.

How to Apply:

Apply directly via the job advert with an up-to-date copy of your CV and contact details.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Information Technology and Consulting


Industries

* Technology, Information and Media, IT Services and IT Consulting, and Government Relations Services

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