Operations Manager - Chichester (Hybrid)
Are you a proactive leader with a passion for team success and operational excellence?
Due to continued growth, our well-established client is seeking an enthusiastic Operations Manager to join their vibrant team in Chichester. This is a fantastic opportunity to make a real impact in a dynamic and supportive environment.
Location: Chichester - just a 10-minute walk from the train station
Hybrid Working: Minimum 3 days in the office per week
About the Role
As Operations Manager, you'll lead service delivery and workflow management across the Operations Team. Your focus will be on optimising resource use, driving productivity, and enhancing team performance.
Key Responsibilities
Team Leadership/Management
Lead and support a team of 10-15 Operations Analysts
Conduct regular check-ins and performance reviews
Promote well-being and development through training and mentoring
Manage recruitment and annual leave in partnership with HR
Foster a collaborative and engaging team cultureResource & Workflow Management
Oversee daily operations and ensure quality output
Maintain the delivery calendar and manage capacity planning
Monitor task progress and remove delivery barriers
Encourage open communication and teamworkContinuous Improvement
Work with analysts to map processes and identify efficiency's
Develop KPI reports with actionable insights
Use customer feedback to drive long-term improvements
What We're Looking For
Proven leadership and people management skills
Strong organisational abilities and reliability
Integrity, discretion, and professionalism
Excellent communication and a drive for improvement
Why Join?
Be part of a dynamic, supportive team where your input matters
Opportunities for personal and professional growth
A vibrant office culture that values innovation and collaboration
Benefits
Up to 27 days annual leave + Bank Holidays
Healthcare Cash Plan
24/7 GP access
Hybrid working
Ready to Make a Difference?
If you're excited about leading a team and driving operational success, we'd love to hear from you. Apply today and take the next step in your career!
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