Job Description
Junior Applications Engineer
£30,000 - £35,000
Sandiacre
Role Overview
We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:
* Developing and improving laser cutting applications
* Answering customer service calls and diagnosing problems remotely
* Working in our factory to commission new laser machines and support production and process development
* Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
* Few times a month, visiting customer sites to repair, maintain and commission laser machines
Key Responsibilities
1. Responsible for developing and improving laser cutting applications
2. Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
3. When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
4. Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
5. Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems ...