We are here to support, promote and develop voluntary and community action in Middlesbrough.
The Hope Foundation is recruiting for a Volunteer Coordinator.
To lead and develop the Hope Foundation and its volunteer work. Empower and equip volunteers with the knowledge and the skills they need to support our services and ensure they feel valued and supported.
This is a 2-year fixed-term role, and certain elements will evolve as the position embeds in the team and the successful candidate learns and develops the best ways forward for volunteering within the organisation.
Responsibilities:
1. Ongoing development and implementation of central volunteering strategy, policies, and procedures.
2. Ensure the organisation is seeking and actioning feedback from volunteers.
3. Represent the volunteers’ voice in internal meetings and decision-making.
4. Be built into the wider volunteer network across Middlesbrough and the Tees Valley to share knowledge and resources.
Volunteer Recruitment and Retention:
1. Support each project area to recruit volunteers with the appropriate skills and availability to support each service need.
2. Responsible for the initial induction of new volunteers, embedding the values of the charity as well as an understanding of the charity's work.
3. Provide pastoral care for the volunteers to ensure they feel heard and understood.
4. Work with and support work experience placements and placement providers to provide support for the charity.
5. Get to know and support our current volunteers.
6. Create and establish volunteer positions with clear role descriptions.
7. Uphold the safety and safeguarding of volunteers and work alongside them in the development and management of volunteering within the organisation.
8. Develop and maintain volunteer documentation and internal volunteer management compliance in line with statutory bodies.
9. Develop volunteers to achieve their potential, including producing or accessing relevant training as appropriate.
Promotion Work:
1. Act as the first point of contact for volunteer enquiries and queries.
2. Develop regular meetings and activities for the volunteers, keeping them up to date.
3. Attend volunteer events and networks as appropriate.
4. Use social media channels to celebrate and advertise the work of volunteers within the organisation.
5. Collect good news stories from the volunteers and the impact of volunteering on themselves and people who use the service as well as the organisation.
6. Organise recruitment drives as needed.
7. Be central in the planning to celebrate National Volunteers Week in the organisation.
Professional Development:
1. Participate in any courses or training that would improve your performance and knowledge required for your role.
2. Actively participate in The Hope Foundation staff appraisal process.
The closing date for this job is 25 October 2024 - 4:30pm.
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