Join to apply for the RESIDENT SERVICES ASSOCIATE – DERBY – £25,397 – £26,250 role at One Property Recruitment
Derby
Resident Services Associate – Derby – £25,397 – £26,250
Build to Rent
£25,397 – £26,250
Salary: £25,397 – £26,250
Shift Pattern: Weekly rotation – Early (8am–5pm), Mid (9am–6pm), Late (11am–8pm)
Weekend Work: 1 in every 3 Saturdays (No Sundays)
OPR are working with a leading residential landlord to source a proactive and personable Resident Services Associate for a vibrant Build to Rent development in Derby. This is a fantastic opportunity for someone who thrives in a varied, customer-facing role and is passionate about delivering exceptional service in a professionally managed rental community.
Key Responsibilities
* Be the first point of contact for residents, providing friendly and professional support
* Manage resident enquiries, unit inspections, parcel handling, and lettings viewings
* Support tenancy administration, income management, and void unit oversight
* Liaise with contractors and internal teams to ensure timely resolution of issues
* Promote resident engagement and host community events
* Maintain accurate records and ensure compliance with health & safety standards
* Carry out building walks and assist with general site cleanliness
About You
* Experience in customer service, hospitality, travel/tourism, or property management
* Strong communication and interpersonal skills
* Confident working independently and as part of a team
* Organised, detail oriented, and tech savvy
* Professional appearance and a passion for delivering great service
* Qualifications in property or customer service are a plus
Why Apply?
* Join a respected residential landlord with a growing portfolio
* Be part of a collaborative and inclusive team
* Enjoy a varied role with real impact on resident experience
* Competitive salary, structured shifts, and development opportunities
Interested? If this sounds like your kind of role, we’d love to hear from you.
How To Apply Please get in touch with Katie Altoft at katie@onepropertyrecruitment.co.uk.
One Property Recruitment are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We’re reshaping careers and lives through a gold standard of property recruitment by connecting exceptional talent with leading organisations. Passionate about real estate, our team works tirelessly to attract, nurture, and connect the best talent to drive industry success.
Please note: Due to a high volume of applicants, should you not hear from us within 5 working days, you may assume your application has been unsuccessful.
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