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As a Senior Product Designer at Numan, you will play a pivotal role as part of a cross-functional product team, being the go-to expert for understanding our patients in your squad. Your knowledge of patient needs, motivations and behaviours will shape the product strategy and define business objectives that solve meaningful health challenges for real people.
You’ll work closely with product managers, clinical experts, engineers and design colleagues to develop patient-centred solutions. You will be accountable for research and design from start to finish, advocating and driving a collaborative design process. This includes discovering patient needs through research and clinical data insights, organising and facilitating ideation sessions with stakeholders and colleagues, then prototyping and validating ideas with real users.
Your work will lead to ongoing, measurable product improvements that support both patient outcomes and business success metrics.
You’ll be:
* The strategic design lead within your squad, responsible for representing patient voices and aligning experience design with Numan’s clinical and commercial objectives.
* Planning and conducting both qualitative and quantitative research to uncover deep insights into patient behaviours, needs, and motivations.
* Translating patient insights into experience strategies and product opportunities that support long-term behaviour change and improved outcomes.
* Facilitating collaborative workshops and ideation sessions to shape product direction with input from cross-functional teams.
* Driving design initiatives from discovery to delivery, including research synthesis, concept development, prototyping, and user validation.
* Partnering closely with product managers, engineers, clinicians, and data analysts to co-define roadmaps and prioritise initiatives.
* Advocating for a collaborative, inclusive design process that balances patient needs with clinical safety, technical feasibility, and commercial impact.
* Defining and iterating on success metrics through behavioural insights, clinical data, and business outcomes.
* Collaborating beyond the product team, including marketing, content and clinical operations, to ensure a seamless and consistent experience across the full patient journey.
We’re looking for someone who has:
* Strong core design capabilities and can deliver high-quality experiences with attention to detail, especially where design impacts patient comprehension, safety, and trust.
* Excellent communication skills and the ability to clearly articulate design rationale to a wide range of stakeholders, including clinical, regulatory, commercial, and engineering teams.
* Deep empathy for patients and the ability to represent their needs, fears, and goals throughout the product development process.
* Experience shaping product direction through early involvement in discovery, goal setting, and surfacing of user insights.
* Confidence working autonomously across complex product areas and delivering end-to-end design solutions that align with regulatory, clinical, and commercial goals.
* A solid understanding of the healthcare context, including regulated care pathways, behavioural coaching, and subscription-based services.
* A proven ability to influence and lead design initiatives within a cross-functional environment, particularly in fast-paced, start-up, scale-up, or agency settings.
* A collaborative mindset, capable of working closely with product managers, clinicians, engineers, and other designers to balance patient needs with technical and business constraints.
* A user-centred, data-informed approach to design that helps define, track and iterate against business and health outcome metrics.
It’s a bonus if you have:
* Experience conducting mixed-method research in healthcare, balancing usability, behavioural science, and ethical standards.
* Confidence working with product metrics and clinical outcomes data to drive design decisions.
* Experience designing content-heavy, regulated or compliance-sensitive user journeys.
* Familiarity with accessibility standards such as WCAG and inclusive design practices in healthcare.
* An interest or background in behavioural science, such as health psychology, motivation and habit formation.
* Service design skills across physical, digital, and operational aspects of care delivery.
* Experience or interest in AI-assisted user experiences, personalisation, and visualising longitudinal health data.
- Share options.
- Enhanced maternity and parental leave.
- Nursery benefit provided by YellowNest.
- Flexible working options.
- Personal training and development budget.
️ - Free office snacks.
- Cycle to work scheme.
- Season ticket loan.
% - Discount on Numan products for your friends and family.
- An additional 2 weeks off once you reach your 5th anniversary with Numan.
Diversity at Numan
At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.
We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.
Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Design
* Industries
Wellness and Fitness Services and Retail Health and Personal Care Products
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