Regional Administrator (Part-Time - 21 hours per week)
Salary: £23,155 (pro rata)
Are you an organised, compassionate administrator who wants to make a real difference? Brook Street Recruitment is working on behalf of our Bangot client who are looking for a Regional Administrator to support bereavement services across Northern Ireland, playing a vital role at the first point of contact for people experiencing loss.
This is a varied and rewarding part-time role where your administrative skills, empathy and attention to detail will help ensure high-quality, inclusive support for clients and volunteers alike.
About the Role
You will support the coordination and delivery of bereavement services, ensuring clients receive timely, appropriate information and support. Working closely with staff and volunteers, you'll help maintain smooth day-to-day operations while upholding best practice, safeguarding and data protection standards.
Key Responsibilities
1. Act as the first point of contact, responding to phone calls, emails and online enquiries
2. Assess client needs and coordinate access to appropriate support services
3. Allocate clients to trained volunteers and manage client records accurately and confidentially
4. Prepare and issue client correspondence and service documentation
5. Support the induc...