The Service Engineer (AC) will provide Air Conditioning bias and building services engineering maintenance to a variety of client properties throughout the designated region. This includes Air Conditioning bias fault finding, repairs, maintenance, and installation.
Job Description
The emphasis is on providing a world-class building services maintenance service.
Key Responsibilities
* Responsibility for AC and HVAC bias PPM, proactive and reactive works issued through the helpdesk within set time frames to exceed customer expectations.
* Responsibility for other types of building services maintenance, including fabric, HVAC, mechanical, and related tasks.
* To provide callout response for the client as detailed on the callout rota.
* To undertake new installations, major and minor repair works to clients' AC systems.
* Diagnose and repair faults on systems and plant, including basic electrical fault finding.
* To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, to ensure relevant standards are met. Issue of Permits to Work.
* Ensure all AC equipment within scope operates to specified performance criteria.
* Ensure equipment and surrounding area conform to agreed company standards.
* To provide a professional service and represent the company in a way that ensures customer satisfaction.
* To evaluate performance and ensure proper servicing and maintenance of equipment under contract to the company.
* To take a proactive approach to client liaison and ensure concerns are dealt with or relayed to management as necessary.
* To be fully aware of contractual requirements and customer needs at all times.
Professional and Personal Competencies/Qualifications
Qualifications include City and Guilds 2079 Safe Handling of Refrigerants or CITB J11 Equivalent, AND NVQ 2/3 or City & Guilds in Commercial Refrigeration and AC Systems, OR NVQ2/3 or City & Guilds in Heating and Ventilation, OR NVQ2/3 or City & Guilds in Heating and Ventilation Service & Maintenance, IPAF / PASMA, and Full UK Driving License. Applicants with electrical qualifications will be preferred.
Experience includes significant experience in providing air conditioning and HVAC related building services maintenance, including fault finding, maintenance, and installation. Significant previous experience in providing reactive and PPM building services maintenance, experience of working within FM or building services within commercial properties, and experience of working under strict Health & Safety procedures, including risk assessments and method statements.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. ISS is committed to doing business the right way, taking its corporate responsibility very seriously.
ISS offers a challenging and exciting career in an organization with people at its heart. ISS is proud to be a diverse and inclusive employer, welcoming all applicants regardless of age, disability, gender identity, or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background.
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