Job Description
A fantastic career opportunity working in Property Management with a well established property company in Edinburgh!
If you enjoy a fast paced role, have an interest in property/buildings and great people skills this is an excellent opening that’s open to candidates looking to 'career change'!
Due to continued growth this forward thinking business are now recruiting for a Client Relationship Manager to act as the main point contact for property owner clients looking after your own portfolio of property developments across Edinburgh/East Scotland, building strong customer relationships.
Your key duties will include:
* Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going property projects
* Proactively building strong client relationships and delivering great customer service
* Taking full ownership of all day to day issues within your portfolio -liaising with internal + external contacts and keeping clients fully updated
* Visiting property developments
* Leading and conducting meetings with groups of clients
* Complaints management and resolution
* Understanding technical aspects of property management and communicating these effectively to clients.
* Being an active team player - working closely with colleagues to meet deadlines and deliver consistently high levels of service to clients
* All connected administration including financial/budget setting for property developments
We are open to candidates from various backgrounds, including those in other areas of property, however it's important you have proven experience in a service/client relationship based role. You should be a great communicator who builds relationships easily, enjoys problem solving and has the ability to organise + manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential.
Full training provided – working hours 9am-5pm Monday to Friday with hybrid working (3 days at home, 2 in office).
Starting salary circa £30k with benefits package, and superb career prospects.
Apply online today with CV or call Douglas Robertson in confidence to discuss.