Warehouse Co-ordinator Job Description
About Jacob's Well Appeal
Since 1984 Jacob's Well Appeal has been sending aid to many of the world's poorest countries, in Africa, Asia, Europe the Carribean and the Middle East. From our offices and large warehouse in Beverley we continue to do our part to change the world one life at a time.
The warehouse is where aid is received, sorted, packed and loaded onto lorries to go abroad. The public also bring donated items for us to send abroad or to sell. Volunteers work alongside full time staff to enable the aid to be send overseas to those who need it the most.
You are responsible for the day to day running and management of Jacob's Well Appeal warehouse, including but not limited to:
Warehouse Operation
Ensuring that the warehouse is opened up and closed from 8:30am to 4pm every weekday, either by you or by appropriate volunteers. Ensuring that the building is properly locked and secured and that the lights and heat are turned off.
Working in co-operation with volunteers, including vulnerable adults and youth groups, and people on job centre placements to receive donated goods from deliveries and from the public, and answering any questions that may arise.
Ensuring that received goods are moved to the appropriate area.
To ensure that all gangways, doorways and fire exits are kept clear.
To oversee packing operations, ensuring that all items are packed, palletised, labelled and stored in appropriate areas.
To work with the office to ensure that all items that are listed are correctly recorded on Jacob's Well Appeal's digital and/or manual stock control system.
To report any breakages, damage, possible hazards or untoward incidents to the office manager or line manager.
To regularly check the condition of warehouse equipment before use, including but not limited to the use of ladders, pallet trucks, forklift truck and other equipment.
Charity and Warehouse Sales
To co-ordinate with the other members of the charity sale team to prepare and load suitable items to sell at the charity sale (7 – 10 times per year).
To co-ordinate volunteers
To drive the van to the charity sale location and help with setting up the tables.
To help with selling items
To pack away at the end of the day and to return the van to the yard
In the event of a rainy forecast, to make the decision, after discussion with others on the team, as to whether or not to proceed and to notify the other volunteers as to whether the charity sale will take place or not.
To organize and run the warehouse charity sales along similar lines.
The dates of the charity sale are set by the office.
The week following the charity sale, with agreement of your line manager, you will take the time off in lieu of the time spent at the sale, unless the sale was cancelled due to bad weather.
For the warehouse sales on a Saturday a similar arrangement applies.
Volunteers
To provide leadership and organisation regarding the daily tasks that the volunteers and people on job centre placements are to do. Where necessary this may include giving appropriate training as required.
Some volunteers may be vulnerable adults or youths. It will be essential that the warehouse manager maintains an appropriate DBS certification.
If any serious difficulty arises with a particular person, it is essential to talk to your line manager about the issue before deciding on an outcome
Liaison with the Jacob's Well Appeal's office & wider leadership team
To liaise with the office, medical directors & CEO regarding collections, deliveries, receipt of items, and management of volunteers and people on job centre placements.
To keep the key staff members up to date on stock levels, manning levels and other key indicators
Transport & Vehicles
To collect and deliver items as required
To regularly check the vehicles for any defects and co-ordinating with the office so that any faults to be rectified. This includes fuel level, tyre condition, function of brakes, lights or other safety related functions.
To keep a record of road journeys times and locations visited, along with any problems encountered in the vehicle record. You are responsible to pay any speeding or parking fines yourself that you may incur whilst driving for Jacob's Well Appeal on public roads.
You need to notify the office if you incur any driving infringements at any time, as this may affect our insurance for you driving the vehicles.
Loading containers of aid to be shipped abroad
When loading vehicles or containers for transport, making sure that all items are properly loaded, balanced, secured and listed
Cleaning
To ensure that the warehouse is kept clean and tidy.
Health and Safety
Being responsible for Health and Safety compliance within the warehouse. This includes ensuring that all equipment, processes and practices are safe and meet with legal requirements and ensuring that all staff and volunteers work according to Jacob's Well Appeal's health and safety guide-lines.
Skills and character requirements
To fulfil this role, we are looking for someone who exhibits the following characteristics;
Someone for whom their Christian faith is important to them and who was actively involved in the work of their local church
Passionate about helping others.
Flexible.
An ability to focus, prioritise and change plans as more urgent requirements come along.
Good with people, including answering questions, communicating tasks, sorting out difficulties and working with others
Able to multi-task, handle stress, cope with constant interruptions and meet deadlines.
Able to take initiative, work by yourself and manage your own time-table whilst also being happy to work with others and to follow directives from the organisation's leadership
A full valid driving license.
A fork lift license is preferred. If not available, training will be provided.
Physically capable of lifting heavy loads, up to 25Kg at times.
A level of IT competency in order to use a stock control system (able to use a smart phone or tablet).
Able to manage and motivate volunteers.
One of Jacob's Well Appeal's aims is to promote the Christian faith. Although a personal Christian faith is not a requirement, we would expect you to display a respect, tolerance and caring attitude towards all those that you deal with. We would also expect you to behave in a manner that is appropriate for a Christian charity.
Hours and Pay
You are required to work 35 hrs per week.
Your pay will be the "Real Living Wage", currently £12.60 per hour.
Job Types: Full-time, Permanent
Pay: £12.60 per hour
Expected hours: 35 per week
Benefits:
* On-site parking
Work Location: In person