Assessed behaviours are
* Making Effective Decisions
* Managing a Quality Service
* Communicating & Influencing
Your role
As a Bailiff you will visit people in their homes and businesses, calmly explaining why you are visiting and the options available to help resolve matters.
You must be able to demonstrate empathy for court users, be non‑judgmental yet focused on carrying out your role while fully respecting the customers you meet.
Planning your days to manage your workload, adapting to changing circumstances, and acting as a confident leader in emotionally charged situations are key aspects of the role.
You will receive full bailiff training, including training on court management systems, and ongoing mentoring from experienced staff while in the field.
Qualifications
* Excellent customer service skills
* Strong communication, quick assessment of circumstances, and adaptability
* Comfortable working independently or in small teams, with varied flexible workdays
* Valid UK driving licence (required for leasing a car)
* Familiar with using IT and comfortable with training on case‑management systems
Benefits and Working Hours
Option to use your own car or a lease car following successful completion of probation (fuel allowances paid).
Full PPE and safety training.
37‑hour standard full‑time week; part‑time, flexible, or job‑sharing arrangements are available if they meet the demands of the role, with a minimum of 30 hours per week over five days.
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