Overview
Join to apply for the Deputy Hotel Services Manager role at Phoenix MCT.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: Cornwall Foundation Trust; Royal Cornwall Hospitals NHS Trust; Cornwall and Isles of Scilly Integrated Care Board.
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
An opportunity has arisen for a Deputy Hotel Services Manager. We are looking for two experienced professionals to join our facilities team. You will provide support to the Hotel Services Specialist across the Trust in both Hospital and Community Settings, providing expert knowledge and guidance for Waste, Cleaning, Catering, Linen and Portering Services. You will need to be adaptable and flexible with experience of leading teams in delivering efficient and effective Hotel Services and Waste Services. You will ensure compliance with legislation and that services meet set quality standards which satisfy internal and external assurance requirements. The role is permanent and full-time. Flexible and agile working are offered, but the successful candidate will need to attend sites as the role demands it.
Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you''re eligible before applying.
Responsibilities
* To manage and develop cost effective waste and administrative services across Cornwall Partnership Trust and provide value for money and excellence in service provision.
* To provide professional and proactive waste services and Hotel Services advice across the Cornwall Partnership Trust, encompassing compliance guidance both within a hospital environment and in a community setting.
* Manage staff and budgets across the waste services and Hotel services.
* To be involved and lead delivery of waste management and Hotel Services changes, ensuring compliance with legislation and national guidance, managing changes through training, setting standards, monitoring compliance and reporting on assurance across the Cornwall Partnership Trust.
* Coordinate performance data and information relating to types and volumes of waste produced across sites and organisations.
Qualifications
Essential
* Educated to diploma or equivalent in suitable discipline (willingness to complete additional relevant training).
* Level 3 Food Hygiene Qualification (willingness to work towards advanced).
* IOSH Managing safely.
* Experience of contract management across large sector.
* Practical experience in the production of procedures and policies.
* IT literate and competency with all MS Office applications.
Desirable
* NHS waste Managers training.
* Prince 2 Project Management - Practitioner Level.
* Extensive knowledge of environmental standards including Waste Legislation and Food Standards.
* Extensive knowledge and experience of NHS Cleaning Standards.
Skills and Knowledge
* Essential
* Ability to lead a team.
* Excellent communication skills (written, verbal and presentational across a variety of audience).
* Ability to produce high quality reports, presentations and develop complex but logical procedural documentation from analysed and interpreted information.
* Essential
* Thorough knowledge of Statutory and Mandatory requirements and ability to interpret and apply them.
* Experience in implementing or applying procurement processes, contract/contractor performance management and understanding the need for governance controls to achieve value for money.
* Ability to present and train others in general service duties.
About Us
We\'re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people\'s physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you\'ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust, including doctors, nurses, therapists, admin and support staff. We work in people\'s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Details
* Date posted: 03 September 2025
* Pay scheme: Agenda for Change
* Band: Band 5
* Salary: £31,049 to £37,796 a year Per Annum
* Contract: Permanent
* Working pattern: Full-time, Flexible working, Home or remote working
* Reference number: 201-25-670
* Job locations: Latham Park, Par, PL24 2HY
Employer
Cornwall Partnership NHS Foundation Trust
Latham Park, Par, PL24 2HY
Employer's website: https://www.cornwallft.nhs.uk/
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