Job Summary
Reporting to the Ecommerce Manager, you will provide a full customer support service to our growing Amazon business, with a large focus on order processing and Ecommerce administration in Amazon Vendor Central and SAP.
Key Responsibilities
* Manage PO acceptance in Amazon Vendor Central across 10-20 regional accounts.
* Work closely with the Ecommerce Manager to verify ASINs and check agreed pricing structures against each PO; manage Purchase Orders in relation to stock availability.
* Process orders in the SAP system to ensure correct stock is ordered and aligned with Amazon requirements.
* Liaise with Transport and DC functions to provide ASN labels and confirmation of accepted Purchase Orders.
Role Requirements
* 2-3 years' experience in a similar customer service administration role with excellent customer service skills, specifically using email and systems as the main communication channel.
* A good working knowledge of Excel, Word and Outlook; working knowledge of SAP being highly advantageous.
* This role is based from our office space in Cramlington. An attractive salary and benefits package is available for the successful candidate, based on skills and experience, together with the learning, development, and career opportunities you would expect in a global organisation.
* For the full job description or to apply, please contact the Human Resources team at hremea@purefishing.com.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Customer Service
Industries
* Sporting Goods Manufacturing
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