Full Time Reception Team Member - Accomodation Available
Join to apply for the Full Time Reception Team Member - Accomodation Available role at Fonab Castle Hotel
Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District. As a Reception Manager at Crerar Hotels, you will play a pivotal role in providing exceptional service while driving revenue growth. Your primary focus will be to ensure every guest is welcomed warmly, creating a memorable experience by anticipating their needs. With supervisory experience and excellent communication skills, you'll manage the front desk, concierge, reservations, and revenue operations. You will lead and inspire your team to deliver outstanding service while building strong professional relationships with guests. A key part of your role will involve overseeing daily operations, compiling reports, and confidently upselling hotel amenities. Working closely with the General Manager, you’ll contribute to increasing revenue through effective room management and sales strategies. A solid understanding of hotel software and reservation systems is essential for success in this hands‑on, dynamic role.
Benefits
* Wagestream – Get instant access to your earned wages when you need them.
* YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
* Echo – Our brand-new communications platform keeps you connected and engaged.
* Career Development – We invest in our people with fantastic training and progression opportunities.
* Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
* Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
* Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
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