Poolhall Recruitment is recruiting on behalf of a highly regarded boutique digital marketing agency based in the heart of Birmingham. With decades of combined experience, this agency partners with clients from initial concept and strategy through to full campaign delivery. Offering a comprehensive suite of marketing services, they pride themselves on delivering impactful, insight-driven solutions that help clients achieve meaningful growth. The agency has built a strong reputation within the B2B space, working extensively with professional services, manufacturing, and construction brands. Their deep sector knowledge and strategic approach have positioned them as a trusted partner within these industries, making this an exciting time to join as they continue to expand.
The Role
As an Account Manager, you'll join a talented and collaborative client services team, taking ownership of a portfolio of clients and delivering a consultative, strategy-led approach across a variety of marketing channels.
Key Responsibilities
* Manage and nurture a portfolio of client accounts, building strong, long-term relationships
* Act as a trusted advisor, developing a deep understanding of clients' industries, challenges, and objectives
* Lead on campaign planning and execution, ensuring clear communication between clients and internal teams
* Work closely with creative, digital, and delivery teams to ensure projects are delivered on time and to a high standard
* Oversee budgets, timelines, and resources to ensure commercial success and client satisfaction
* Contribute to a positive team culture, collaborating with colleagues across the agency
About You
* Proven experience in an account management or client-facing marketing role, ideally within an agency environment
* Strong understanding of integrated marketing campaigns, including digital, content, branding, PR, and social media
* Highly organised with the ability to manage multiple projects and priorities effectively
* Confident communicator, able to build relationships with both clients and internal stakeholders
* Commercially aware, with experience managing budgets and delivering value for clients
* Hands‑on approach with the ability to contribute to campaign delivery when needed
Additional Information
* Opportunity to attend client meetings and build strong face‑to‑face relationships
If you're a proactive and commercially minded Account Manager looking to join a growing and well-respected agency, we'd love to hear from you.
Apply today with your CV for immediate consideration
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