Job Description
Job Title: D365 F&O Business Analyst (Operations and Logistics)Location: London (3 days a week on site)Sector: Retail / CommerceContract Length: 6 month minimumRate: £400 - £450 a day outside IR35Role Overview:We are seeking a contract D365 Finance & Operations (F&O) Business Analyst with strong expertise in operations and logistics to support a leading retail end-user through a key phase of their ERP transformation. This role will focus on optimising supply chain, warehousing, and logistics processes using D365 F&O, ensuring seamless integration with retail operations and customer fulfilment.Key Responsibilities:
* Serve as the primary liaison between business stakeholders and technical teams for operations and logistics-related D365 F&O functionality.
* Lead workshops to gather and document requirements across supply chain, warehousing, and distribution functions.
* Configure and support D365 F&O modules including:
o Warehouse Management (WMS)
o Inventory Management
o Transportation Management
o Sales and Distribution
o Master Planning
o Demand Forecasting
* Analyse and improve operational processes such as order fulfilment, stock replenishment, and returns management.
* Support solution design, testing, training, and go-live activities.
* Ensure data integrity and alignment across logistics and retail operations.
* Provide post-implementation support and drive continuous improvement initiatives.
Required Skills & Experience:
* Proven experience as a Business Analyst on Microsoft Dynamics 365 F&O projects.
* Strong understanding of retail logistics, warehouse operations, and supply chain execution.
* Hands-on experience with relevant D365 F&O SCM modules.
* Ability to translate business needs into functional specifications and system configurations.
* Excellent communication and stakeholder engagement skills.
Our client requires the ideal candidate to be on site in West London a minimum of 3 days a week. If you are happy with this hybrid working model and have the skillset required and would like to be considered please apply and send a copy of your CV to