The Role: We’re seeking a hands‑on, results-driven Client Implementation & Project Manager to join our PMO team. Constellia is a dynamic and growing business committed to delivering exceptional service to our clients. We are building a strong operational infrastructure to support our continued growth — and this role sits at the heart of that mission. Key Responsibilities: * Lead and manage strategic ad-hoc projects, ensuring timely delivery and alignment with organisational objectives. * Own and enhance the full end-to-end client onboarding process (Gold, Silver, Bronze clients), ensuring a smooth and professional implementation experience. * Continuously improve the customer journey by working closely with senior stakeholders including the CEO, MD, COO, and heads of key business units. * Drive a variety of project types — from business operational improvements to technology platform rollouts — acting as the central PMO owner. * Anticipate and address potential risks, roadblocks, or opportunities before they arise, applying a proactive mindset. * Collaborate with cross-functional teams (senior management, business units, technical teams, external partners) to ensure successful and cohesive project delivery. * Ensure all tasks are delivered on time, to high quality standards, and in line with company goals. * Identify and implement best-practice project management process...