A 12 month FTC opportunity has arisen within our new DP World Air & Ocean, Freight Forwarding Division for an experienced Credit Controller. This role will report into the Lead Credit Controller EMEA - with the aim of strengthening our Finance & Controlling team.
Our successful candidate will be a knowledgeable Credit controller with excellent telephone manor and high volume customer experience. We are looking for someone with excellent eye for detail who can build strong relationships with customers and stakeholders.
Location : Stanford le Hope, Essex - Hybrid working
Hours: Full-time, 40 hours per week (Mon-Fri)
Contract: 12 month FTC
How you will contribute:
* Daily collection calls regarding unpaid bill account balances
* Documenting daily collections activity
* Analysing accounts to determine risk.
* Creating and maintaining credit history files
* Reviewing new customers and assessing credit terms and monthly credit limits
* Analysing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports.
* Researching accounts disputes and billing discrepancies
* Performing account and payment reconciliations
* Responding to credit inquiries from external and internal clients
* Identifying bad debt or financial exposure
* Liaising with customers ensuring payments received on a timely basis.
* Liaising with local Operations & our shared service centre to solve customer queries.
* Obtaining and reviewing remits for allocations of customer receipts
* Producing weekly customer aging reports and presenting to management
Attention to detail.
What you will bring
EXPERIENCE
* Have a minimum of 3 years' experience in an operationally focussed Credit control role
* Excellent communication skills and a track record in building relationships as you will be liaising with both internal and external personnel at all levels
Definite asset:
* Experience of SAP & Oracle are desirable (not essential)
Experience of working within Freight Forwarding is an advantage
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW. TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.