Role: Hire Controller
Pay: £14.47
Location: Slough
Hours: Monday- Friday 7:30am 5:00pm
Contract: Temp to Perm
Were excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, taking ownership, and working as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment.
Key Responsibilities:
* Responding to emails and customer queries along with answering incoming telephone calls.
* Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner
* Providing a high level of customer service, both over the phone and serving customers at the trade counter
* Carrying out general administrative duties
* Developing strong product knowledge to effectively support customers
* Ability to prioritise and manage multiple tasks and deadlines effectively in a fast-paced environment
Skills & Experience Required:
1. Proven previous experience in a Customer Service role, ideally handling inbound order or sales enquiries
2. Ability to successfully complete transactions while ensuring customer satisfaction
3. Previous experience in the hire or construction industry is essential
4. Strong communication skills, including the ability to negotiate and build re...