IT Operations Engineer - Warrington
Our client, a well-established and growing professional services organisation, is seeking an experienced IT Operations Engineer to join their IT team based in Warrington.
This is a hands-on, operational role responsible for maintaining secure, stable, and high-performing IT systems while delivering high-quality support across head office and branch locations. You will play a key role in infrastructure support, service management, security compliance, and continuous improvement of IT operations.
As IT Operations Engineer, you will:
Provide onsite (Warrington HQ) and field-based IT support to branch offices
Participate in the IT rota to ensure 8am–5pm operational coverage
Manage the full lifecycle of service desk tickets (incidents, problems, changes)
Install, configure, and maintain computing hardware and software
Manage secure user access and permissions (least privilege model)
Troubleshoot and diagnose system issues, performing root cause analysis
Work with third-party vendors and hosted infrastructure providers
Maintain accurate technical documentation and asset records
Communicate system changes, releases, and operational issues to stakeholders
Ensure compliance with data protection standards and ISO27001 policies
This role requires strong ownership, attention to detail, and a proactive approach to maintaining operational excellence across the IT environment.
Key Requirements
1+ years’ demonstrable experience in IT support, systems administration, or IT operations
Strong experience supporting Windows environments (desktop & server)
Experience managing hardware, software deployments, and secure access controls
Solid understanding of IT service management processes (incident, problem, change)
Experience liaising with third-party vendors and infrastructure providers
Strong troubleshooting and analytical skills
High attention to detail and commitment to documentation
Awareness of GDPR, ISO27001, and data security best practice
Professional, customer-focused, and personable approach
What’s on Offer
Company pension
Life assurance
Discounted gym membership
Interested? Please Click Apply Now!
IT Operations Engineer - Warrington