Overview
Fitzpatrick Referrals is looking for a new receptionist to expand our well-established team and provide the personal touch and a high standard of care to our clients, their families, vets and colleagues at our busy specialist veterinary orthopaedics, neurology and dental hospital near Godalming in Surrey.
The right candidate will be an excellent communicator, proactive and resourceful with the ability to deal with a busy and demanding reception desk. We are looking for someone who is efficient, confident and empathetic.
Responsibilities
* Meeting and greeting patients and their families
* Answering a high volume of telephone calls
* Managing busy appointment diaries and booking appointments
* Liaising with referring vets and other referral centres
* Dealing with email enquiries
* Cash handling
* Updating and maintaining client records
* Providing support to the triage department
Employee details
This is a full-time role working a 40-hour week in line with the company rota. You will also work as part of a 1:4 weekend rota (Saturday 8.30am – 4.30pm and Sunday 10.30am – 4.30pm) with days off in lieu.
Date posted: 16 October 2025
Benefits
Fitzpatrick Referrals provides a competitive salary, workplace pension, life assurance, company sick pay, free onsite parking, and access to an employee assistance programme.
Application and notices
Early applications are encouraged and we reserve the right to close for applications before the closing date.
Read the full job description.
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