The vacancy
This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices, with Head office at Craven Arms and travel to other offices as are looking for a highly organised and proactive Business Support Assistant (Works Scheduler) to join our Connexus Repairs team. In this role, you will play a key part in ensuring the smooth delivery of repairs and maintenance services to our customers. You’ll assist with planning, scheduling, and coordinating works for our trade colleagues and contractors, while providing essential administrative support to the Connexus Repairs Responsibilities Plan and schedule repairs, servicing, and maintenance works in line with procedures and SLAs. Liaise with tenants, contractors, and internal teams to ensure efficient service delivery. Issue works orders, material requisitions, and purchase orders. Diagnose repair requests, prioritise jobs, and arrange appointments with customers. Prepare customer communications and maintain servicing databases and legal documentation. Support weekly performance reporting and general administration tasks. Process invoices and maintain compliance with financial We’re Looking For Strong organisational and planning skills with attention to detail. Excellent communication skills, both written and verbal. Ability to prioritise workload and meet deadlines in a fast-paced environment. Proficient in Microsoft Office and comfortable using scheduling systems. Experience in repairs, maintenance, or property services planning is essential.Shortlisting date: 10 December 2025Interview date: 16 December 2025 $("a").addClass('[@hereToChangeLinkClass@]'); Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our clear focus is excellent service delivery. $("a").addClass(''); Some of the benefits Up to 30 days annual leave & Bank HolidaysContinual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay var GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg1=''; var GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg2=''; var GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg3=''; var GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg4=''; var GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg5=''; var GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg6=''; $(function() { $('#GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg1').attr('src', $(GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg1).text()); $('#GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg2').attr('src', $(GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg2).text()); $('#GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg3').attr('src', $(GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg3).text()); $('#GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg4').attr('src', $(GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg4).text()); $('#GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg5').attr('src', $(GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg5).text()); $('#GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg6').attr('src', $(GlobalContent_ImageGroupAndTitleGridArea211GlobalContent_ImageGroupAndTitleimg6).text()); }); .theTeam span { display:block; } .theTeam.squareImage img { border-radius:0%; } img{ max-width:200px; } .img-75 img { width:50%; margin:0 auto; display:block; } .img-50 img { width:50%; margin:0 auto; display:block; } .img-25 img { width:50%; margin:0 auto; display:block; } .img-fixed-50 img { width:50px; margin:0 auto; display:block; } .img-fixed-100 img { width:100px; margin:0 auto; display:block; } .img-fixed-150 img { width:100px; margin:0 auto; display:block; } .img-fixed-200 img { width:200px; margin:0 auto; display:block; } .img-fixed-250 img { width:250px; margin:0 auto; display:block; } .img-fixed-300 img { width:300px; margin:0 auto; display:block; } .img-fixed-350 img { width:350px; margin:0 auto; display:block; } .img-fixed-400 img { width:400px; margin:0 auto; display:block; } .img-fixed-450 img { width:450px; margin:0 auto; display:block; } .img-fixed-500 img { width:500px; margin:0 auto; display:block; } .theTeam img { max-width:100%; } We're rooting for you Interviewing isn’t easy and believe us when we say “we’re rooting for you”; we want everyone to be able to do their know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we’d help by sharing a little about what you can expect from us in terms of our approach to recruitment. $("a").addClass(''); We're rooting for you Documents var docsLoaded = false; $(function(){ if (Array.isArray(docs) && && !docsLoaded){ docs.forEach(function (element) { $("#docs").append(''+element[1]+' - Download');}) docsLoaded = true; } else if(!docsLoaded){ $("#documents").removeClass("DynamicLinks"); $("#documents").addClass("d-none"); $("a[href='#documents']").parent().remove(); } });