A rare opportunity has arisen for a creative, driven and organised individual to substantially contribute to the health and wellbeing of patients and staff in NHS Dumfries and Galloway through the provision of a vibrant volunteering service.
You will be
* Responsible for promoting, recruiting, training, coordinating and supporting volunteers for NHS Dumfries and Galloway.
* Supporting NHS Dumfries and Galloway to maximise the potential of volunteering to add value to patient and staff experience across the region.
* Working collaboratively with the Spiritual Care service to support the delivery of person-centred care.
The post sits with the Boards Patient Services team and is part of the Nursing, Midwifery and Allied Health Professional (NMAHP) Directorate.
The role is primarily based at Mountainhall Treatment Centre and Dumfries and Galloway Royal Infirmary, with a requirement to travel across the board area as necessary.
What you’ll do
The main duties of the role comprise but are not restricted to:
* Lead and manage volunteering across NHS Dumfries and Galloway
* Attract, inspire and resource suitable candidates for volunteering positions
* Lead and deliver on the continuous development of volunteering in relation to involvement of individuals who directly offer voluntary support to the organisation
* Identify and develop, with relevant stakeholders, a range of initiatives deemed suitable for volunteer involvement
* Continuous liaison with key members of staff (e.g. Lead Nurses, Heads of Department, Senior Charge Nurses, Spiritual Care Lead) to position volunteers in areas that will ensure they are provided with relevant and meaningful duties, ensuring any issues are addressed and resolved in a timely manner
* Be an active and constructive participant in development of the Volunteering Service for NHS Dumfries and Galloway.
* Ad hoc support for wider patient experience initiatives as required.
What you’ll bring
These will include but are not restricted to:
* Educated to degree level or with extensive relevant experience.
* Experience working in health and social care, or a similar related field.
* Ability to establish and maintain excellent working relationships with volunteers and colleagues.
* High degree of organisational ability, together with excellent written and oral communication skills.
* Ability to handle and prioritise a diverse workload.
* Proficient in use of Microsoft Office packages. i.e Microsoft Word/ Outlook, Excel.
* Excellent networking and influencing skills.
* Ability to deal with enquiries in a professional and courteous manner
* Ability to work under pressure and without close supervision
* Flexible attitude to work in general.
* An understanding of and the ability to maintain confidentiality.
* Excellent interpersonal skills required
* Knowledge and experience of directly working with Volunteers, preferably within an NHS environment.
* The willingness and ability to travel is essential to cover a wide geographical area across Dumfries and Galloway.
* Excellent presentation skills
* Knowledge and understanding of NHS Dumfries and Galloway’s structure and function
* Knowledge and understanding of the person-centred care framework and how this links to designing appropriate volunteer opportunities.
Informal contact: Emma Murphy, Patient Feedback and Whistleblowing Manager, emma.murphy@nhs.scot
All applicants will be required to attend the interview in-person in Dumfries.
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website:
INFORMATION FOR ALL CANDIDATES
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/
APPLICATION PROCESS -
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues.
* We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Users may also experience issues if accessing Jobtrain via mobile phone.
* DO NOT upload a CV as this will not be used for shortlisting purposes.
* Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
* Once you have submitted your application form you will be unable to make any amendments.
* Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
* If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
* Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
DISCLOSURE SCOTLAND – Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot
EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. .
WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website:
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are currently unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).