Receptionist - part time

Company Overview:

Allegis Group is a multi-branded specialist in providing tailored staffing solutions to market leading clients. As the largest privately-owned staffing company globally, we consistently outperform our competitors and continuously deliver on our promises.

With staffing at the core of what we know best, we understand how important people are to any business, therefore at Allegis Group we invest in the training and development of our people, offering continuous opportunity to those who earn the right.

Outline of Role

Part-Time preferably: 12:30 – 5:30 Mon – Friday

An active participant of the team, who supports the team's objective to meet the customer's needs and proactively seeks opportunities to provide support. Builds effective working relationships based on task completion and demonstrates patience despite setbacks. Understands what is required of them in their role and how this contributes to department priorities and is responsible for own workload

Responsibilities:

Reception Duties

• Greets all visitors and employees at Head Office in a warm friendly manner
• Responsible for answering all switchboard calls and re-directing appropriately
• Responsible for ensuring all messages are communicated to the relevant individual within a timely manner
• Responsible for the sorting and distribution of the post
• Manages the booking of the Head Office meeting rooms
• Books taxis for client, visitors and employees

Customer Service

• Delivers a high level of customer service to both internal and external customers
• Develops strong relationships across field support to support the objectives of the team
• Interacts with peers in other departments to achieve the overall objectives of the support function

Systems and Process Understanding

• Supports the administration function of the field office
• Supports the execution of standard processes – including but not limited to payroll, compliance, visas, overpayments, complaints.
• Manages and maintains the input of information into the key systems with a strong focus on data integrity
• Responsible for the collection of business critical data
• Is able to extract key information from the system to support the overall objective of the Field Support team

Compliance

• Understand contractor on-boarding requirements
• Understands legislation effecting the business and contractors. Supports process changes as a result of new/changed legislation
• Understands visa requirements and restrictions

Qualifications:

· Able to organise workload and multi task

· Able to work under pressure and still maintain a high level of accuracy and attention to detail

· High level of communication

· Seeks growth and self-improvement

· Understanding of the principle for providing excellent customer service

· Basic use of Microsoft Office

· Helpful and willing to support at all times

· Acts with integrity at all times – ability to build trust and effective working relationships

· Personal accountability and Self-reliant

· Solution orientated

· Results driven

· Flexible

· Continuous learner