Graduate Support Analyst - Southampton/Hybrid - 24-27.5K
We are recruiting for a Graduate Support Analyst to join a growing technology business delivering specialist software solutions to external customers.
This is an excellent opportunity for a graduate in Computing, Maths, Physics, Engineering, or a related subject to develop a career in IT support and systems administration.
Key Responsibilities:
* Provide 1st-3rd line technical support
* Troubleshoot and resolve customer issues
* Support software testing and deployments
* Maintain system documentation and knowledge base articles
* Assist with project and implementation activities
Skills & Experience:
* Degree in a technical subject (2:1 or above preferred)
* Strong analytical and communication skills
* Good knowledge of Microsoft Office
* Interest in IT infrastructure, databases, and software support
Desirable:
* SQL Server / SQL queries
* Windows Server & Active Directory
* Networking, VPN, IIS, or Citrix exposure
* Support desk or customer service experience
The role offers excellent training, career progression, hybrid working opportunities, and exposure to a wide range of technologies.
Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to...