Overview
Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? We are recruiting an enthusiastic and motivated Secretarial Assistant to join Ophthalmology within the Head & Neck Unit at Peterborough City Hospital. The ideal candidate will possess a high degree of professionalism, be meticulous in their work, and have the ability to work under pressure at times.
To assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, and to assist in the smooth running, participation and efficient organisation of the daily routine duties in the Ophthalmology department.
Responsibilities
* Provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.
* Assist in ensuring patient pathways are receptive to the needs of the patient and responsive to Trust requirements and national and local targets.
* Be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.
* Ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.
* Provide assistance to other members of the team and assist with their workloads as necessary.
Qualifications / Requirements
* High degree of professionalism and meticulousness in work.
* Ability to work under pressure at times.
Diversity and Inclusion
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
Benefits
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
Additional Information
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Please refer to the job description and person specification for more information regarding the job role.
This advert closes on Monday 22 Sep 2025
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