Job Description
AGA is synonymous with heritage, quality, and timeless design a brand built on over a century of craftsmanship and culinary innovation.As Retail Sales Manager you'll lead your showroom team and deliver a world-class experience for every customer exploring our iconic cookers, range cookers, and premium cookware across our AGA, NOVY, La Cornue and Rayburn brands.The RoleYoull be the driving force behind the success of your AGA showroom. Your passion for excellence and leadership will inspire your customers and your team. You'll champion outstanding customer service, ensuring every visitor feels inspired, understood, and valued. A confident and inspiring leader who nurtures talent and fosters a culture of pride and performance, youll:
* Lead by example and coach your team to guide customers through our product ranges and heritage confidently
* Plan and deliver initiatives that continuously elevate customer service and sales performance
* Organise and host exclusive in-store cooking demonstrations with our resident chef
* Drive sales performance through maximising every customer interaction with effective upselling and add-on sales
* Implement business and marketing plans to drive footfall and conversion
* Ensure the showroom reflects the AGA brand, beautifully merchandised and inviting
* Set a clear direction with consistent communication and feedback
* Develop your teams selling skills and brand knowledge through coaching and training initiatives
* Encourage continuous learning and development, ensuring team members feel valued and supported
* Create a positive, engaging environment, motivating and empowering your team
ExperienceYoull be someone who can bring passion and professionalism to the role with:
* Proven sales success within a customer-facing sales environment
* Team management, coaching, and performance development
* A natural ability to engage, inspire, and build trust with customers
* Confident in handling sales data, systems, and administrative processes
* Commercially astute, with an understanding of market trends and competitor activity
* A keen eye for presentation, detail, and brand representation
* A natural culinary interest: you don't need to be a chef! But confidence or a passion for food preparation is ideal
Why Join us?Youll be working with premium brands and products that embody craftsmanship, performance, and design excellence. At AGA Rangemaster, we dont just make products, we craft icons of British design and engineering. With a heritage rooted in tradition and a future driven by innovation, were passionate about creating exceptional products while building a workplace where people can thrive.We offerDedicated product training sessions with a full induction into the business and the opportunity to visit other retail stores, manufacturing sites and head office. In addition:
* 25 days holiday plus bank holidays
* Competitive salary
* Retail and profit share bonus schemes
* Company pension scheme
* Life assurance
* Staff discounts
Apply now, and enjoy competitive rewards, development opportunities, and the satisfaction of delivering exceptional customer experiences.
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