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Job Title: Engineering Manager
Job Overview
* Responsible for the delivery of hard services activities at a portfolio of ECC buildings.
* Carry out duties in compliance with Mitie Technical Services Policies and Procedures.
* Drive and promote Mitie's Values and Behaviours.
* Ensure the highest level of results on H&S and service delivery.
* Implement strategic/central initiatives to maximize regional benefits.
* Drive operational performance from teams and contractors.
* Adhere to and improve best practice guidelines.
* Coordinate with management and operational teams to meet contract SLAs.
* Identify commercial and operational opportunities.
Main Duties
* Provide operational support, information, and reports to the RFM.
* Escalate issues early to prevent defects.
* Attend meetings as required.
* Provide cover for other supervisors.
* Create a positive work environment by leading by example, fostering open communication, clarifying goals, recognizing achievements, providing growth opportunities, being empathetic, and managing HR procedures.
* Provide technical support to the team.
* Ensure statutory and mandatory compliance across the ECC estate, completing remedial works within KPIs.
* Utilize reports to maximize efficiency, performance, and productivity.
* Manage PPM and reactive works per contract KPIs.
* Audit 5% of PPM monthly.
* Monitor subcontractor activities to minimize client impact.
* Conduct 'Stop Work Audits' and review RAMS for subcontractor works.
* Proactively manage H&S, ensuring a safe working environment and compliance with legislation and policies.
* Ensure checks on van, tools, PPE, and test equipment are completed and recorded.
* Encourage hazard reporting and ensure team completes monthly TBTs and mandatory training.
* Approve material quotes up to £1k.
* Prepare operational, accident, and incident reports.
* Provide quotes for new work.
* Keep Maximo updated with asset and PPM changes.
* Maintain good relationships internally and externally.
* Attend meetings for capital/lifecycle replacement work.
* Participate in out-of-hours emergency escalation procedures.
What We Are Looking For
* Recognized apprenticeship or training scheme (desired).
* Electrical, Mechanical, or Building Services Qualification.
* Excellent knowledge of building services systems (Controls, LTHW, CHW, HVAC, L8, UPS, Generators).
* Health & Safety qualification (IOSH / NEBOSH).
* Understanding of Maximo CAFM system.
* Experience in a supervisory role in a technical environment.
* Proficiency in core Microsoft Office skills.
* Self-motivated with initiative and team skills.
* Strong influencing and communication skills for working with management, teams, and clients.
Benefits
We offer a range of benefits including virtual GP, financial wellbeing schemes, flexible holiday options, high street discounts, cycle-to-work scheme, life cover, pension schemes, employee recognition programs, and career development opportunities.
Our recruitment process is inclusive. If you need reasonable adjustments, please contact Priyanka Deokar at harnaik.sahdra@hays.com.
Since 1987, Mitie has maintained global companies with 72,000 employees. We are the UK's leading facilities management and professional services company.
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