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Technical Customer Support Specialist
London | Hybrid / Remote Flexible
£35,000£45,000 + Benefits + Equity
About the Role
A fast-growing tech startup is seeking aCustomer Support Specialistto provide exceptional support to its users.
Youll play a key role in ensuring customers have a smooth, helpful, and efficient experience with the companys software products. This is a high-impact role with ownership, variety, and the opportunity to learn from a dynamic, fast-moving team.
Key Responsibilities
1. Respond to customer inquiries via support tickets, live chat, and calls, resolving issues quickly and professionally
2. Run 1:1 and group support s...