A leading fintech client, backed by several global tier-one banks, is seeking a dynamic and experienced Relationship Manager to join their growing team. This is a unique opportunity to work at the forefront of innovation in operational risk management, helping transform how financial institutions manage and optimize their risk control frameworks.
Please make an application promptly if you are a good match for this role due to high levels of interest.
The Role:
As a Relationship Manager, you will serve as the primary point of contact for one or more top-tier banking clients.
You’ll be responsible for nurturing strategic partnerships, ensuring client satisfaction, and driving engagement across multiple stakeholders.
This role requires a blend of relationship-building, project management, and product advocacy skills.
Key Responsibilities:
* Client Relationship Management:Develop trusted advisor relationships with banking clients, ensuring high levels of engagement and satisfaction.
* Project Management:Lead projects from commercial agreement through to delivery, aligning internal and external stakeholders to shared goals and timelines.
* Client Engagement: Present insights and lead discussions in Quarterly Business Reviews, stakeholder meetings, and feedback sessions.
* Product Expertise: Become a subject matter expert on the platform, supporting client education and internal advocacy, and influencing product development through client feedback.
* Continuous Learning: Stay informed on industry trends and developments through events, webinars, and research.
Ideal Candidate:
* Experience in a client-facing or relationship management role within banking, consulting, or financial analytics.
* Strong understanding of financial services (Corporate & Investment Banking, Retail Banking, or Asset Management).
* Excellent communication and presentation skills, with the ability to engage senior stakeholders.
* Strong project management capabilities and the ability to juggle multiple priorities.
* A proactive, collaborative mindset with a passion for delivering value to clients.