As a Junior Call Centre Agent, you'll be the voice of our company, building positive relationships with customers, providing information about campaigns, and supporting brand growth through engaging conversations. This is an ideal opportunity for someone looking to begin their career in marketing and customer service, with full training and ongoing support provided.
Key Responsibilities:
* Handle inbound and outbound calls in a friendly and professional manner.
* Communicate campaign details, offers, and product information to customers.
* Maintain accurate and up-to-date customer records.
* Support marketing campaigns by engaging customers and gathering feedback.
* Collaborate with team members to achieve performance goals and campaign targets.
* Participate in regular training sessions to develop communication and sales skills.
What We're Looking For:
* Excellent verbal communication and listening skills.
* A positive, confident, and professional attitude.
* Strong interpersonal and problem-solving abilities.
* Willingness to learn and grow within a fast-paced environment.
* No prior experience necessary, full training provided.
What We Offer:
* Comprehensive training and ongoing development.
* Opportunities for career progression in marketing and communications.
* Supportive and friendly team environment.
If you're ready to take your first step in marketing and customer engagement, apply today
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work Location: In person