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Air logistics perishables customer care specialist

London
Kuehne Nagel
Logistics
Posted: 1 June
Offer description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

We are looking for a motivated and customer-focused individual to join our Air Logistics Perishables team. You will support the coordination of air freight shipments while delivering excellent customer service in a fast-paced environment.

This position operates on a rotating shift pattern of 4 days on followed by 4 days off.


How you create impact

* Deliver high levels of customer service and satisfaction
* Ensure accurate and timely processing of shipment documentation
* Build strong relationships with customers, carriers, and suppliers
* Coordinate bookings, collections, and deliveries efficiently
* Support smooth day-to-day operational activities
* Communicate effectively with internal and external stakeholders
* Identify opportunities to improve processes and operational efficiency
* Contribute positively to a collaborative and results-driven team environment


What we would like you to bring

* Air Logistics experience preferred but not essential
* Strong communication and organisational skills
* Ability to work under pressure and meet deadlines
* Confident working independently and within a team
* Good computer literacy and attention to detail
* Professional and customer-focused approach
* Interest in systems, IT, or AI is beneficial


What's in it for you

* Opportunity to grow within the Air Logistics industry
* Supportive and collaborative team environment
* Learning and development opportunities
* Exposure to international logistics operations
* A dynamic role with opportunities to contribute ideas and improvements


Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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