We’re looking for a commercially sharp, people-focused Operations Director to take ownership of a thriving portfolio across the Midlands within our Education division. We are seeking candidates located within the Nottingham, Sheffield, Birmingham, Coventry and Stoke locations. This is a high-impact role for a seasoned Operations Manager ready to step up, or an established Operations Director who knows exactly how to drive performance in education contract catering.
If you bring deep sector expertise, a strong grip on financial performance, and the ability to inspire teams to deliver exceptional service every day, this is your opportunity to make a real difference, both to clients and the communities we serve.
Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references.
What you’ll be doing…
Your key responsibilities as the Operations Director will consist of:
* Accountable for creating a culture of excellent customer experience within their community
* Accountable for ensuring legal and company compliance within strategic area of responsibility
* Accountable for creating a platform for financial growth, exceeding financial targets
* Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage
* Oversee Operations Management function within area of responsibility
* Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes
* Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential
Working Pattern: Monday to Friday | 37.5 hours per week
What can you bring?
The experience and knowledge we are looking for from the future Operations Director include:
* Extensive experience in contract catering, within a multi-site, senior management role
* Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
* Proven experience of working closely and successfully with clients
* Confidence in numbers and P&L management
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
* Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
* Flexible working – including part time roles, because life doesn’t run on a 9‑5 schedule.
* Plenty of Time to Unwind – generous holiday allowance of 33 days, with the option to buy more.
* Leave for life’s important moments – whether family, personal or unexpected.
* Give back time – paid volunteering days for the causes you care about.
* Room to grow – career development and learning opportunities for all stages of your career.
* Financial security – pension schemes and life assurance.
* Drive in Style – Enjoy a company car or car allowance
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