A global law firm in Birmingham seeks a Lead IT Support Engineer to provide onsite support and lead technical operations. This role involves hands-on support to around 80 users, delivering white-glove service to senior partners while ensuring smooth system operation across Windows 11, Intune, and Microsoft 365. Candidates should have a minimum of 2 years of experience in 2nd line support within professional services. Competitive salary and hybrid working model are offered.
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