Job Description
The Head of Strategy & Transformation plays a critical leadership role in helping shape and drive the GPA's digital and data vision alongside peers in the team. This individual will be responsible for leading the strategic direction and transformation agenda across the agency, bringing together people, data, technology, and processes to ensure digital capabilities and data-driven insights are effectively harnessed to deliver better outcomes for GPA and its stakeholders.
From a digital & data perspective, this role will lead our innovation work-stream and work with the business, business analysts and other resources to help develop innovative solutions as necessary to continue to improve the delivery of GPA outcomes and improve client, customer and GPA experiences. Therefore, specifically to the business plan, this role will also help lead on areas of digital innovation and end-to-end processes, reviewing business plan objectives and working with owners to unlock opportunities to transform, automate or optimise the delivery. This could be enabling specific functionality in one of our digital services, such as AI, it could be looking at other services, such as predictive analytics or machine learning, improving the use of existing systems, or it could be helping to better embed change.
Key Responsibilities:
Strategic Leadership
1. Support the CDIO with the implementation of GPA's Digital and Data Strategies, ensuring a cohesive and structured approach.
2. Ensure digital & data delivery objectives align with the strategies and strategic goals.
3. Provide strategic direction for the digital & data transformation programmes.
4. Provide expert advice to senior leaders and ensure alignment with wider government Digital, Data & AI strategies.
Change Leadership
5. Lead the end-to-end digital and data transformation agenda, driving cultural and organisational change across GPA.
6. Establish seamless change assessments which regularly capture digital & data outputs which can be aligned to GPA strategic goals, Digital & Data Strategic goals, benefits and business outcomes.
7. Establish and champion a strategic change road-map to enable digital and data maturity.
8. Identify, initiate, and embed change initiatives across the business, ensuring readiness, engagement, and sustainable impact.
9. Work closely with Corporate Performance, communications and other functions to develop and deliver change management strategies that support transformation goals.
Digital Transformation
10. Drive the design and delivery of digital services and solutions that enhance operational performance and the Client and Customer experience.
11. Support the Head of Corporate Systems to introduce scalable, secure, and user-centred technologies, in line with GPA principles and more broadly with GDS & CO.
12. Lead the innovation work-stream, pilots and horizon-scanning to keep GPA at the forefront of digital capability.
Data Strategy & Governance
13. Support the Head of Bi & Data with delivering the Information, Data & AI Strategy.
14. Support with data governance, quality, and architecture standards.
15. Oversee the implementation of standards and frameworks to enable data-driven decision-making.
16. Ensure compliance with data legislation and risk mitigation protocols.
Stakeholder Engagement
17. Act as a trusted partner to senior stakeholders within GPA, the Cabinet Office, and other departments.
18. Lead change management initiatives to support the adoption of new digital and data practices across the agency.
19. Build and maintain strong networks across the Civil Service digital and data community.
20. Represent GPA at cross-government digital and data forums.
Leadership & Capability Building
21. Support with developing a high-performing multidisciplinary team of digital & data professionals.
22. Cultivate a collaborative, agile, and inclusive working environment.
23. Promote a culture of innovation, collaboration, and continuous learning within the team and the wider organisation.