To meet the criteria for this role, you will be required to be available to work within weekdays and weekends, including shifts in early mornings, afternoons, and evenings. Please only apply if you can meet these requirements.
McDonald's is one of the most recognized brands worldwide, and our core values are: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of the customer areas, making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. It is essential to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We operate in a fast-paced, high-energy environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. You should work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are required. The ability to sustain high energy levels while working efficiently and productively is essential.
The benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
Note: The new restaurant in Wokingham Bridge Retail Park will open in September. Selected applicants will be hired and trained in Reading before transferring to the Wokingham branch.
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